Privacy Policy Statement
Privacy Policy Statement (“Statement”) for Use of Websites and Apps
IT IS IMPERATIVE THAT YOU THOROUGHLY REVIEW THIS STATEMENT AND REGULARLY CONSULT THE LATEST VERSION AS MAY BE UPDATED FROM TIME TO TIME WITHOUT PRIOR NOTICE. BY ACCESSING AND/OR USING OUR WEBSITES AND APPS, YOUR CONTINUED ACCESS AND/OR USE SHALL INDICATE YOUR AGREEMENT TO BE BOUND BY THE LATEST VERSION OF THE STATEMENT.
This Statement sets out: –
- what information our Company collects from you and why;
- how our Company uses and protects any information that you give; and
- how you can access and manage your information.
Our Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it shall only be used in accordance with this Statement.
What we collect
We may collect the following information from you: –
- personal information
- business information such as business name and job title
- contact information such as email address
- payment transaction details with the Company
- demographic information such as postcode, preferences and interests
- information relevant to specific customer offers and/or surveys which will be explained at the time
- any personal data that you share with us in a communication directly related to the purpose for which the personal data was originally collected
What we do with the information we gather
We require this information to enable our Company to provide you with the products and services offered by us and/or our business partner, and to manage our contractual relationship with you. In particular, we will use it for the following legitimate interests of our business: –
- internal record keeping and account management purposes (such as verifying your identity and fulfilling orders you place)
- enabling the provision of the Products and Services to you (such as your contact details for the purpose of fulfilling orders). If you purchase our business partners’ products and services, the information directly related to the purpose for which the personal data was originally collected may be transferred to that business partner
We also require this information to understand your needs and provide you with a better service. In particular, we will use it for the following legitimate interests of our business: –
- monitoring, recording and storing telephone or email communications for the purpose of internal training, to improve the quality of our customer service and in order to meet any legal and regulatory requirements.
- improving our products and services.
- customising our website according to your interests.
- periodically sending you promotional mails, emails or SMS messages about new products, special offers or other information which we think you may find interesting using the contact details which you have provided
- using your information to contact you for market research purposes; and
- contacting you by phone in relation to the above.
If you contact us or we contact you, we may ask for certain information from you to confirm your identity, check our records and deal with your account efficiently and correctly.
Where we have asked for your consent to use your personal information for a particular purpose, this consent may be withdrawn by you at any time. Please see the section entitled ‘Controlling your personal information’ below.